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About PipeZen

About Us

Eighteen years of Auckland plumbing, built on turning up when we say we will and charging what we quoted.

PipeZen plumber at work

We started because of a bad experience with a plumber

PipeZen began in a garage in Avondale in 2008, after our founder waited two days for a plumber who never arrived and then received an invoice with no quote behind it. The whole business was built as a reaction to that: answer the phone, turn up in the window, quote before you start, and leave the place tidy.

Certified, not improvised

Every tradesperson here is registered with the Plumbers, Gasfitters and Drainlayers Board. We are Master Plumbers members, which means our workmanship carries a guarantee that is backed independently — not just by our word.

What we will not do

We do not quote over the phone for work we have not seen. We do not replace parts hoping to get lucky. We do not add line items after the fact. If a job is outside our expertise, we will tell you and point you at someone who does it well.

Where we work

Central Auckland, the North Shore, West and South Auckland, seven days a week, with a genuine 24-hour emergency roster.

18

Years serving Auckland

12

Certifying tradespeople

9,400+

Jobs completed

4.9

Average review score

How we work

Four things we refuse to compromise on

Certified, not "handy"

Every plumber, gasfitter and drainlayer on the team holds current PGDB registration. We issue the paperwork councils and insurers actually accept.

The quote is the price

We diagnose, then quote in writing. If the job turns out to be smaller than expected, the price comes down — that has happened plenty of times.

We work in homes, carefully

Covers down, contained work areas, no mess left behind. Most of our work comes from neighbours of previous customers.

Properly equipped vans

CCTV drain cameras, acoustic leak detection, thermal imaging and hydro-jetting on board — so most jobs finish in a single visit.

Testimonials

Real customers, real results — 312+ five-star reviews

Google
Rachel Thompson Ponsonby · Burst pipe, 11pm Sunday

A pipe burst in our laundry at 11pm on a Sunday. I called PipeZen expecting an answerphone and got a real person. A plumber was at the door within 40 minutes, found the problem in ten, fixed it cleanly and was gone by 1am. The house was dry and the water was back on. I cannot say enough about how professional and fast this team is.

Google
Michael Nguyen Mt Eden · Full villa repipe

Our 1920s place still had all its original galvanised plumbing — brown water, terrible pressure, constant drips. PipeZen repiped the whole house in PEX over four days. The pressure is like a different house, the water runs clear, and the disruption was minimal. They patched the access holes neatly and cleaned everything up. Excellent work at a fair price.

Google
Alex Buckmaster Remuera · Slab leak detection

We had a slab leak two other plumbers could not pinpoint without tearing up our floors. PipeZen used acoustic detection and found it precisely. The repair was done through a targeted access point rather than a full excavation. The professionalism and accuracy of this team is extraordinary — highly recommend for anything complex.

4.9 312+ verified reviews from Auckland homeowners and property managers

Plumbing problem? We are ready right now.

Not an emergency? Book at your convenience — free quote, fixed pricing and same-week availability across Auckland.

PipeZen plumber on a job in Auckland
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