Plumbing service
Emergency Plumbing & Burst Pipes
A live dispatcher answers, day or night.
What this covers
- Burst and frozen pipe repair
- Hot water cylinder failure
- Major leak detection and containment
- Severe drain and sewer blockage
- Toby and mains isolation
- Storm and flood response
When water is going where it should not, the clock is the only thing that matters. PipeZen runs a genuine 24-hour roster across Auckland — you speak to a dispatcher, not an answerphone, and the nearest certifying plumber is sent straight away.
What we do first
Our first job is always containment: isolate the water, stop the damage, then diagnose. We carry pipe freezing kits, temporary repair couplings and wet vacs so the situation stops getting worse while we work out the permanent fix.
Common emergency callouts
- Burst copper or PEX behind a wall or under a slab
- Hot water cylinder split, leaking or dumping through the overflow
- Sewer blockage backing up into a gully trap or shower
- Failed flexi-hose under a vanity — still the single most common indoor flood in NZ homes
- Storm-related stormwater overflow and surface flooding
What it costs
An after-hours call-out carries a fixed fee that we tell you on the phone before we dispatch. Once on site the repair itself is quoted and approved before we start. No open-ended hourly billing while you watch.
